customer service tips

If You Can’t Outmarket, Outserve

Competition is stiff in the small business world, and from the day you decide to embark on your entrepreneurial journey you’ll be in a sea of competitors, all vying for the attention of your potential customers. How does an bootstrap entrepreneur stand out among the pack? “You’ll never have a product or price advantage again. …

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{VIDEO} You’re NOT the Boss of Your Business

Question: Why do people start businesses? Answer: Freedom, autonomy, flexibility, make money on their own terms, do their own thing, work for themselves, be in charge of their own lives, live their dreams, fill an unmet need, occupy a gap in the market, etc. So here you are, you have a business license, EIN, something …

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